You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfortable working with page code, you can dig in to the sit
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge base in the Help Center consists of three main page type
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can:. Agents never have to leave the ticket interface to share, flag, or create knowledge, so they can help the customer, while also improving y
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other languages:. For complete instructions, see Localizing t